Privacy Policy

Privacy Policy of Rubinacci Napoli

Rubinacci Napoli collects certain Personal Data from its Users.

Data Controller
Via M.Cervantes De Saavedra 55/5 80133 Naples, Italy

Email address of the Data Controller: info@rubinaccinapoli.com

Data Processing Officer: DPO Manager

Types of Data Collected
Among the Personal Data collected by https://www.rubinaccinapoli.com, either independently or through third parties, are: email, name, surname, Usage Data, phone number, profession, province, state, country, ZIP code, gender, date of birth, city, address, company name, website, Cookies, and browsing data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of https://www.rubinaccinapoli.com. All data requested by https://www.rubinaccinapoli.com is mandatory, and failure to provide it may make it impossible for Rubinacci Napoli to provide the service. In cases where https://www.rubinaccinapoli.com indicates some data as optional, Users are free to refrain from communicating such data without any consequences on the availability or functioning of the service. Users who have doubts about which data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or other tracking tools - by https://www.rubinaccinapoli.com or third-party service providers used by https://www.rubinaccinapoli.com, unless otherwise specified, is intended to provide the service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties published or shared through https://www.rubinaccinapoli.com and guarantees that they have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Methods and Place of Processing of the Collected Data
Processing methods
The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Location
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.

Times
The Data is processed for the time necessary to perform the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the interruption of the Treatment or the deletion of the Data.

Purposes of the Collected Data Processing
User Data is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Managing contacts and sending messages, Interaction with data collection platforms and other third parties, Heat mapping and session recording, Interaction with online survey platforms, Tag management, Remarketing and behavioral targeting, Hosting and backend infrastructure, Statistics, and Displaying content from external platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Contacting the User
Mailing list or newsletter (Rubinacci Napoli)
By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages containing information, including commercial and promotional information, relating to https://www.rubinaccinapoli.com may be transmitted. The User's email address may also be added to this list as a result of registering at https://www.rubinaccinapoli.com or after making a purchase.

Personal Data collected: ZIP code, city, surname, date of birth, Usage Data, email, address, country, name, phone number, profession, province, company name, gender, website, and state.

Registration and authentication
By registering or authenticating, the User allows this Application to identify them and give them access to dedicated services. Depending on what is described below, third-party services may be provided. In that case, this Application may access some Data stored by the third-party service used for registration or identification.

Direct registration (this Application)
The User registers by filling out the registration form and providing the Personal Data directly to this Application.

Personal Data collected: Name, Surname, Tax ID, Company name, VAT number, Address, ZIP code, City, Province, Region, Email, Phone, Fax.

Managing contacts and sending messages
This type of service allows the management of a database of email contacts, phone contacts, or any other type of contacts used to communicate with the User. These services may also allow the collection of data concerning the date and time the messages are displayed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

MailUp S.p.A.
The MailUp widget allows interaction with the email address management and message sending service MailUp provided by MailUp S.p.A.

Personal Data collected: Surname, Usage Data, email, and name.

Location of processing: Italy - Privacy Policy

Interaction with the site through live chat service
This type of service allows interaction with live chat platforms directly from the pages of this Application. This allows the User to contact the support service of this Application or for this Application to contact the User while they are browsing its pages. If a live chat interaction service is installed, it may collect Usage Data even if Users do not use the service. Additionally, live chat conversations may be recorded.

Live Chat Widget
The Live Chat Widget is a service for interacting directly with this Application.

Personal Data collected: Name, Email, Cookie, and Usage Data.

Facebook Messenger Customer Chat (Facebook, Inc.)
Facebook Messenger Customer Chat is a live chat interaction service with the Facebook Messenger platform provided by Facebook, Inc.

Personal Data collected: Cookie and Usage Data.

Location of processing: United States - Privacy Policy.

Tag management
This type of service is functional to the centralized management of the tags or scripts used on https://www.rubinaccinapoli.com. The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager (Google Inc.)
Google Tag Manager is a tag management service provided by Google LLC.

Personal Data collected: Cookie and Usage Data.

Location of processing: USA - Privacy Policy

Hosting and backend infrastructure
This type of service is intended to host data and files that enable https://www.rubinaccinapoli.com to function, allow its distribution, and provide a ready-to-use infrastructure to deliver specific features of https://www.rubinaccinapoli.com. Some of these services operate through servers